Sub-processors

These are the third parties RadiantOS engages to process Customer Data. We give Controllers 30 days advance notice of any change.

Infrastructure

Cloudflare
DNS, TLS, CDN, WAF and edge security.
useu

Public DNS, TLS termination, routing, performance and security controls for RadiantOS websites, apps, APIs, agent callbacks and webhook ingress.

GitHub
Source control and release artifact coordination after QA approval.
us

Final source sync, release tags, CI metadata and release artifact coordination after the product is QA-approved for final sync.

Customer PII

SendGrid (Twilio)
Transactional email provider.
us

Transactional notifications, report delivery, onboarding, alerting, support and inbound/outbound email-to-ticket flows.

Customer content

Vultr
Regional Kubernetes, managed PostgreSQL, archival object storage and test infrastructure.
useu

US/EU application runtimes, managed databases, archival object storage, backups, recordings, generated artifacts and first-party RadiantOS Vault infrastructure.

Payment

Stripe
Payment processor and billing platform.
us

Products, prices, discounts, invoices, payment methods, subscriptions, customer portal and sandbox/live-switch billing readiness. Card PANs never touch RadiantOS servers.

Telemetry

PostHog
Product analytics and session/journey analysis with masking.
useu

Product analytics, funnels, heatmaps/session replay where legally allowed, onboarding drop-off and adoption analysis with sensitive fields masked.

Sentry
Error tracking, traces, release health and scrubbed operational telemetry.
us

Frontend/backend/worker/agent error tracking, traces, breadcrumbs and release health with PII and secrets scrubbed.